777pp Privacy Policy

777pp welcomes you to the platform. This Privacy Policy ("Policy") explains what information we collect when you use 777pp's website, app, or related services ("Platform"), why we collect it, how that information is used, and how it is kept secure. By reading this Policy you can make informed and confident decisions about your information.

By continuing to use the Platform or creating an account, you are considered to have agreed to the terms of this Policy. You must be at least 21 years of age.

777pp collects two types of information from you — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you create an account, log in, or contact our support team, you may be required to provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment method details (bKash, Nagad, Rocket account numbers)
• Documents required for identity verification (national ID card or passport)
• Messages sent via live chat or email

1.2 Automatically Collected Information

When you use the Platform, the following technical information may be recorded automatically:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Session duration, page views, and click patterns
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity

We use your information only for specific and lawful purposes. The main purposes for which 777pp processes data are as follows:

2.1 Account Management and Service Delivery

Your information is used to create and maintain your account, ensure login security, process deposits and withdrawals, and distribute rewards and bonuses.

2.2 Identity Verification and Fraud Prevention

We verify user identity following internationally recognised KYC (Know Your Customer) guidelines. This helps prevent money laundering, account hacking, and fraudulent activity.

2.3 Service Quality Improvement

By analysing your usage patterns, we continually work to improve the gaming experience, technical performance, and customer service quality on the Platform.

2.4 Responsible Gaming Monitoring

In the interest of player wellbeing and safety, we monitor gaming activity and actively provide support when potentially problematic behaviour is identified.

2.5 Meeting Legal Obligations

Information is retained and processed as necessary to comply with applicable legal regulations and directions from regulatory authorities.

777pp stores your information to the highest technical standards. Our security framework is structured at the following levels:

3.1 SSL Encryption

Every data transfer on the Platform is secured through industry-standard SSL (Secure Socket Layer) encryption technology. This means all information transmitted between your browser and our servers remains encrypted.

3.2 Access Controls

Your personal information may only be viewed by authorised staff on a need-to-know basis. Every access is logged and reviewed regularly.

3.3 Server Protection

Our server infrastructure is protected through firewalls, intrusion detection systems, and regular security audits.

777pp never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is exchanged with the relevant mobile financial service providers through secure channels. These third parties are governed by their own privacy policies.

4.2 Technology and Analytics Service Providers

We work with trusted technology partners for the technical operation and performance analysis of the Platform. Data sharing agreements with these partners are governed by mandatory confidentiality terms.

4.3 Legal Claims and Regulatory Bodies

Where legally required, such as by court order or at the request of a regulatory authority, necessary information may be provided.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the succeeding entity. You will be given prior notice in such cases.

The 777pp Platform uses cookies and similar technologies that help improve your experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the Platform. They are used to maintain login sessions, verify security tokens, and remember user preferences. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies remember your settings for language preferences, device settings, and other personalised experiences.

5.3 Analytical Cookies

These collect statistics to understand how the Platform is being used. This information is analysed in aggregate and is not used to identify any individual.

You can control certain types of cookies by changing your browser settings. However, doing so may limit some functionality of the Platform.

777pp does not retain your information for longer than necessary. Information is retained according to the following policies:

• Active account information: retained for as long as the account remains open
• Financial transaction records: for the period required by legal obligations
• Identity verification documents: for the period determined by regulatory requirements
• Closed account information: for the legally required period from the date of closure
• Customer service communication records: for the designated review period

Once the retention period expires, information is securely deleted or irreversibly anonymised.

You have certain important rights over your personal information, which 777pp fully recognises and supports.

7.1 Right to Access Information

You have the right to receive a copy of the information we hold about you. Upon request, we will provide the information within a reasonable time.

7.2 Right to Correct Information

If the information stored in your account is inaccurate or incomplete, you may request that it be corrected. Identity-verified changes will be processed as quickly as possible.

7.3 Right to Request Deletion

Where there is no legal obligation to retain it, you may request that certain information be deleted. For active accounts, this may be linked to account closure.

7.4 Right to Object to Processing

You may object to marketing communications or non-essential data processing, and we will review your request appropriately.

7.5 Right to Lodge a Complaint

If you have any complaint regarding the protection of your information, please contact us directly. We treat every complaint seriously and take appropriate action.

777pp expressly states that this Platform is intended solely for adults aged 21 or above. We do not knowingly collect any personal information from minors.

If it comes to our attention that a minor has used the Platform, the relevant account will be suspended immediately and the collected information will be deleted. Please notify us if you become aware of any such case.

777pp delivers its services using global technology infrastructure. This means your information may be stored or processed on servers located in countries outside Bangladesh.

For any such international data transfer, we ensure that:

• The receiving country or entity maintains adequate data protection standards
• Data transfers are conducted under contractual safeguards
• All security measures including SSL encryption remain applicable

777pp reserves the right to update this Privacy Policy as needed. For any significant changes:

• A prominent notice will be posted on the Platform
• The "Last Updated" date at the top of the page will be revised
• For significant changes, a direct notification may be sent to your registered email

Continuing to use the Platform after changes are published will be considered as your agreement to the terms of the updated Policy. We therefore recommend reviewing this page regularly.

This Privacy Policy is governed by the applicable legal framework. In the event of any dispute concerning this Policy, both parties will first seek to resolve the matter through negotiation.

If a resolution cannot be reached through negotiation, the applicable legal process will be followed. 777pp is always sincerely committed to resolving legitimate user complaints.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: Speak with us directly 24/7 via the Platform
• Email: [email protected]

Our team is able to provide support in both Bengali and English. We will give your request the attention it deserves.